Privacy policy
Last updated: October 8, 2025
Vertura operates this website and online store to provide you with our products, including the Vertura Baseball Batting Cage Net, and related services (the “Services”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
Personal Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Contact details (name, billing address, shipping address, email address, phone number).
- Payment information (credit/debit card details, payment confirmations, and related transaction data).
- Order and transaction details (items viewed, added to cart, purchased, returned, or exchanged).
- Communications (messages or inquiries you send to our customer support team).
- Device and usage information (IP address, browser type, and how you interact with our site, collected through cookies and analytics).
How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders, returns, or exchanges.
- Provide shipping and delivery updates.
- Respond to customer support inquiries.
- Send you order confirmations, receipts, and important updates.
- Improve our website, products, and services.
- Prevent fraud, ensure secure transactions, and comply with legal obligations.
- Send marketing emails or promotions (only if you opt in).
Sharing Your Information
We only share your personal information with trusted partners who help us run our business, such as:
- Shopify (our store platform and payment processor).
- Shipping and fulfillment providers (to deliver your order).
- IT and security providers (to maintain a safe and secure shopping experience).
We do not sell your personal information to third parties.
Cookies and Tracking
Our website uses cookies and similar technologies to provide a better shopping experience, such as remembering your cart, improving site performance, and showing you relevant products. You can manage or disable cookies in your browser settings.
Data Security & Retention: We take reasonable steps to protect your personal information, but no system is completely secure. We keep your information only as long as necessary to provide our services, comply with legal requirements, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion of your personal information.
- Opt out of marketing communications.
To exercise these rights, please contact us at support@vertura.net
Children’s Privacy
Our website and products are not directed to children under 16. We do not knowingly collect personal data from children.
International Transfers
If you access our website outside the United States, your data may be transferred and stored in countries where our service providers are located.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with the updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@vertura.net
